Cultural Etiquette and International Protocol


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The columns are primarily written by author and site owner, Gloria Petersen. However, guest columnist are welcome. Submit your idea via our “Contact Page.”

Arranging for Interpreters: “The Invisible People”

Unless you have an excellent command of a particular language, an interpreter is your bridge to meaningful communication with an international client or partner. Highly trained professional interpreters translate orally for speakers of different languages, thus becoming the voice of the speaker, whether host or guest. This is extremely important when traveling and attending conventions and trade shows abroad. Never assume . . .
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Food Taboos are Powerful!

If a person realizes after the fact that he or she has eaten a taboo food (e.g., soup with bacon bits or a beef stock), they may actually become depressed with guilt or feel physically ill. While it is a challenge to be sensitive to every food preference or restriction, vegetarian-based foods are the safest. The problem of food taboos usually centers around meat-based dishes. Most cultures view the dining experience as a time-honored ritual for Continue reading

Traveling Abroad? “Eat Whatever They Put in Front of You!”

Guest Columnist: Peter Faur, President, RightPoint Communications ... In the international business class I took as part of my MBA, the instructor gave the following advice: “If you’re ever doing business abroad, and you’re having dinner with clients or customers, eat at least a bit of whatever they put in front of you, no matter how ghastly it seems.” He worked for a far-flung, multinational company, and he told stories of eating duck feet, jelled
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How to Overcome Sales Call Reluctance

Guest Columnist: Connie Kadansky, PCC, Sales Call Reluctance Coach ... You may be exceptional at what you do, but if nobody knows it outside your normal network, exciting new opportunities will elude you. Salespeople are not the only people who need to market themselves to win more visibility in their industry. Sales Call Reluctance can neutralize any career. Chip is five years into his career. He works for a small but powerful niche-market company. While he works long hours
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The Flag: Do Not Make this Mistake!

A flag is a symbol of people—whether a nation, a city, or a corporation. A national flag is often displayed along with other flags at meetings, banquets, and other corporate (or international) events. It sends a strong message that you value and respect your guests (or visitors). Consequently, it is important to learn how
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Embracing Cultural Differences For Greater Business Success

Guest Columnist: Doug Bruhnke, President/CEO, Growth Nation Do you know business people who don’t have a strong sensibility about cultural differences, and the impact they have on business dealings? If you do, they are probably the “I’ll-do-it-my-way ugly Americans” (or whatever their nationality) who are good fodder for stories of global business opportunities lost. Often these
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Customized Seminars

Has an unintentional gaffe interfered with a business opportunity? It happens to everyone. Knowing how to navigate potential minefields is your best professional edge and is a sought after quality in leaders. Learn the soft-skill qualities that will transform you into
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International Protocol and Etiquette Tips

by Horst Kniesel, Advisory Board Member and former First Vice President at JP Morgan Chase Bank As part of my job working for a prominent American bank, I was required to travel frequently to many countries in Western Europe, including England, Germany, Austria, Switzerland, Italy, France, Greece, Ireland, Belgium, Spain, and the Netherlands. In fact,
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