Cultural Etiquette and International Protocol

Protocolumn

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The columns are primarily written by author and site owner, Gloria Petersen. However, guest columnist are welcome. Submit your idea via our “Contact Page.”

Customized Seminars

Has an unintentional gaffe interfered with a business opportunity? It happens to everyone. Knowing how to navigate potential minefields is your best professional edge and is a sought after quality in leaders. Learn the soft-skill qualities that will transform you into
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International Protocol and Etiquette Tips

by Horst Kniesel, Advisory Board Member and former First Vice President at JP Morgan Chase Bank As part of my job working for a prominent American bank, I was required to travel frequently to many countries in Western Europe, including England, Germany, Austria, Switzerland, Italy, France, Greece, Ireland, Belgium, Spain, and the Netherlands. In fact,
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The Japanese Way of Tea

Popularly known as the Japanese tea ceremony, CHANOYU, the Way of Tea, is a spiritual discipline based on integrating the principles of harmony, respect, purity, and tranquility into one’s everyday life through the simple act of making and sharing a bowl of tea. Harmony is the oneness of host and guest, of the interplay of the
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Knowledge Speaks―Wisdom Listens

Wisdom is described as the quality or state of being wise and as having insights that go beyond the average person’s knowledge base. It comes with age; and it comes with experience. It is achieved by trying the unknown, learning from missteps, and valuing differing opinions. Wisdom is about learning from errors and recovering—not dwelling on them. It has a philosophical element, an
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The Determining Protocols: Honor and Respect

The person who is president of the United States holds the highest and most powerful position in the world. Since 1776, the United States has felt that social manners, behavior, and attitude are so important to the business of our government that a team of top experts constantly advise our president in these matters. One of these experts is the
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